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School Communication

Communication Strategy

We must prioritise communication in school to foster strong relationships and knowledge among students, parents, and staff. By working together closely, we can achieve success.

Principles of communication

A strong communication strategy ensures that every member of our community feels valued and in turn values the aims and vision of the school. Therefore, our guiding principles for all school communication must be:

  • Clear, accurate and precise
  • Inclusive to the whole school community
  • Improving our school by listening to each other
  • Creating effective systems for feedback.

 Benefits of effective communication

Communication between home and school benefits the student the most, resulting in one of many positive outcomes:

  • Boost Academic performance.
  • A more positive outlook on learning.
  • A sense of empowerment and self-assurance.
  • Improved Relationships with parents, peers, and teachers.
  • Regular attendance in class

Monitoring quality

To achieve the best communication:

  • We will ensure messages are consistent through all forms of school communication (emails, briefings, conversations, meetings, newsletters etc.).
  • We will monitor the quality of information going from the school, with the senior leadership team approving all letters and other messages to parents (including via, website, text message, letter etc)

Shared Responsibility

It is the responsibility of parents to stay informed about school events and opportunities by accessing information such as newsletters, twitter, reading letters and text messages. If you require more information, you should communicate with teachers, the office team, or the school leadership team.

It is important to verify any information heard from other parents before repeating it, as spreading misinformation can be harmful.

Communication Channels

This is not an exhaustive list and different forms of communication will be used at different times when appropriate.

Who do we communicate with?
What do we communicate?
How do we communicate?
Parents (individually, collectively, direct from school)
Information about the school
Induction and transition information
Teacher information
Logistics of the school day
Important events
Issues around school closure (eg inclement weather)
Issues or concerns
Praise
Health and Safety
Progress updates
Attendance updates
Long term strategic plans for the school
Interesting aspects of school life that deserve to be shared.
Important and statutory updates
EHCP Targets and related paperwork
Upcoming school community events
Upcoming opportunities for students
School calendar
Newsletter
Class Dojo
Email
Website
Twitter (X)
Face to Face meetings
Text message
Notes home
Phone calls
Letters
School reports three times a year
Parent events and Parents Evenings
Teams calls
In person meetings with Family Support, Pastoral Lead, SLT
Rotherham Parent Carer Forum
Drop ins with SLT and Headteacher
EHCP Reviews
Students
Individual, personal and academic progress
EHCP targets
House System
Reading
Attendance
Key updates
Suitable educational events
Opportunities for further personal and academic development
Face to face (Teachers, LSM, TA, Student Support)
Letters to Parents
Parents meetings
Celebration Events
LSM meetings
Marking and Feedback on pupils work
Class Dojo messages home
Certificates
Assemblies
Praise postcards
Progress using Accelerated Reader and
Assessment results
Progress towards EHCP Targets
Exam results/certificates
Regular student’s voice collection
The APRC and Trustees
Report about the school including information about the strategic direction and financial health of the school;
Regular updates in relation to students’ progress, learning and teaching, standards, behaviour, leadership and management, parental engagement, buildings, finance, safeguarding, recruitment (staffing) HR and admissions.;
Key Performance Indicators.
APRC meetings and reposts
Risk Register
School Development Plan
Half-Termly meetings (face-to-face or remote)
Termly HT reports
Termly financial updates
Email
Discussions between Chair and Headteacher
Teachers
Statutory DfE updates related to quality of education and personal developments including progress, standards, exam board specifications;
The latest educational research findings;
Updates of Teachers Standards Pay and Condition;
Academy and Trust strategic vision
School Development Plan
Professional dialogue;
Statutory safeguarding updates and information;
Continuous Professional Development;
Email
Face-to-face meetings
Text message
Training materials
Meetings and notes
Official documents (including policies)
KCSIE
Line Management Meetings
Coaching 1 to1 meetings
Appraisal
Inset days
Local community
Information about Elements Academy
Website and social media
Communication Channels
Who do we communicate with? Parents (individually, collectively, direct from school)
What do we communicate? Information about the school
Induction and transition information
Teacher information
Logistics of the school day
Important events
Issues around school closure (eg inclement weather)
Issues or concerns
Praise
Health and Safety
Progress updates
Attendance updates
Long term strategic plans for the school
Interesting aspects of school life that deserve to be shared.
Important and statutory updates
EHCP Targets and related paperwork
Upcoming school community events
Upcoming opportunities for students
School calendar
How do we communicate? Newsletter
Class Dojo
Email
Website
Twitter (X)
Face to Face meetings
Text message
Notes home
Phone calls
Letters
School reports three times a year
Parent events and Parents Evenings
Teams calls
In person meetings with Family Support, Pastoral Lead, SLT
Rotherham Parent Carer Forum
Drop ins with SLT and Headteacher
EHCP Reviews
Who do we communicate with? Students
What do we communicate? Individual, personal and academic progress
EHCP targets
House System
Reading
Attendance
Key updates
Suitable educational events
Opportunities for further personal and academic development
How do we communicate? Face to face (Teachers, LSM, TA, Student Support)
Letters to Parents
Parents meetings
Celebration Events
LSM meetings
Marking and Feedback on pupils work
Class Dojo messages home
Certificates
Assemblies
Praise postcards
Progress using Accelerated Reader and
Assessment results
Progress towards EHCP Targets
Exam results/certificates
Regular student’s voice collection
Who do we communicate with? The APRC and Trustees
What do we communicate? Report about the school including information about the strategic direction and financial health of the school;
Regular updates in relation to students’ progress, learning and teaching, standards, behaviour, leadership and management, parental engagement, buildings, finance, safeguarding, recruitment (staffing) HR and admissions.;
Key Performance Indicators.
How do we communicate? APRC meetings and reposts
Risk Register
School Development Plan
Half-Termly meetings (face-to-face or remote)
Termly HT reports
Termly financial updates
Email
Discussions between Chair and Headteacher
Who do we communicate with? Teachers
What do we communicate? Statutory DfE updates related to quality of education and personal developments including progress, standards, exam board specifications;
The latest educational research findings;
Updates of Teachers Standards Pay and Condition;
Academy and Trust strategic vision
School Development Plan
Professional dialogue;
Statutory safeguarding updates and information;
Continuous Professional Development;
How do we communicate? Email
Face-to-face meetings
Text message
Training materials
Meetings and notes
Official documents (including policies)
KCSIE
Line Management Meetings
Coaching 1 to1 meetings
Appraisal
Inset days
Who do we communicate with? Local community
What do we communicate? Information about Elements Academy
How do we communicate? Website and social media

Processes- Concerns and Complaints

Stage 1
Talk to your child’s teacher, Family Support or the Learning Support Mentor who works with your child.
Identify issue, have an idea of the outcome that you would like. Come to a mutual decision about ways forward.
Plan together for a successful outcome.
Stage 2
Meet with the Pastoral Lead

Issues will be discussed and next steps will be put in place.

If issues are not resolved then Stage 3 should be followed.
Stage 3
If not resolved make an appointment with a member of the Senior Leadership Team
Discuss with SLT and develop a plan for a successful resolution.
Stage 4
If not resolved SLT will refer to the Headteacher
Meeting with Headteacher to discuss and develop a resolution plan.
Stage 5
Meeting with Headteacher to discuss and develop a resolution plan.
Concerns and Complaints
Stage 1
Talk to your child’s teacher, Family Support or the Learning Support Mentor who works with your child.
Identify issue, have an idea of the outcome that you would like. Come to a mutual decision about ways forward.
Plan together for a successful outcome.
Stage 2
Meet with the Pastoral Lead

Issues will be discussed and next steps will be put in place.

If issues are not resolved then Stage 3 should be followed.
Stage 3
If not resolved make an appointment with a member of the Senior Leadership Team
Discuss with SLT and develop a plan for a successful resolution.
Stage 4
If not resolved SLT will refer to the Headteacher
Meeting with Headteacher to discuss and develop a resolution plan.
Stage 5
Meeting with Headteacher to discuss and develop a resolution plan.

We work best when we work together and we hope and trust that any issues can be resolved quickly without the need to follow the Complaints Policy.

Meetings with staff

If you wish to meet with your child’s teacher, LSM or a member of Family Support then please arrange a mutually convenient time via email or Class Dojo.

If you wish to meet with a member of the Senior Leadership Team then please contact the office or email.

Email addresses

All staff emails follow this pattern initialsurname@eat.uk.com eg vwoodrow@eat.uk.com

Please be aware that emails are unlikely to be answered during the school day. We encourage staff to have a positive work-life balance, therefore, emails may not be returned before 8.00am or after 5pm. We will endeavour to answer all email queries within 24 hours during the school week and within normal working hours.

Sharing ideas

If you would like to share some ideas then please drop an email to vwoodrow@eat.uk.com or join our Parent Teacher and Friends Association launched in March 2024.

 

 

Get in Touch

Head Teacher Victoria Woodrow

Elements Academy

Doe Quarry Lane, Dinnington, S25 2NF

Telephone01909 212231

Emailelementsoffice@eat.uk.com

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